The account kevinberchtold* associated with my email address (*****@***.com) was hacke...

GetHuman1536005's customer service issue with Twitter from November 2018

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Before contacting them, items GetHuman1536005 may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1536005's own words
The account kevinberchtold* associated with my email address (*****@***.com) was hacked and someone has posted links photos and other material on my account. They have changed the name of the account and done other things. I tried to deactivate the account but I get a message saying that it is not able to preform my requested action because the account was suspended. I then tried to go through the help section that says account has been hacked. I had described what has happened and the fact I would like the account deactivated but it just returns with an email saying the account has been suspended permanently and will not be reactivated but I DO NOT want to reactivate the account I want it removed completely because it still is associated to me in multiple ways. Example my email address B*****@***.com and the Username @KevinBerchtold* is my actual name.

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Customer service issue
Reported by GetHuman1536005
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 19117 others
0 customers following this


GetHuman1536005 started working on this issue
Nov 10th, 2018 4:17pm