Twitter locked and shut down my account due to me being under the age of ** when I had...

GetHuman-arsenico's customer service issue with Twitter from October 2018

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The issue in GetHuman-arsenico's own words
Twitter locked and shut down my account due to me being under the age of ** when I had made it. However I am ** now and have been using that account for years. They had emailed me * days ago saying "We’ve verified you did not meet the minimum age requirement at the time your account was created. We will, however, be able to unlock your account––we’ll be in touch again soon with updates on our progress.". At this point in time I'm getting very annoyed with the slowness in response time and wish to know what I can do to get my account back. In that same email I mentioned earlier, they said they would update my account and "remove content from before you turned **.". I can't imagine that would take long because I doubt I tweeted many times at that age. Anyhow I just wish for twitter to email me back after * days so I can get my account back.

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Twitter

Customer service issue
Reported by GetHuman-arsenico
Oct 29th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 17368 others
0 customers following this

Timeline

GetHuman-arsenico started working on this issue
Oct 29th, 2018 7:22pm

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