My account is locked as twitter said that I was not ** when I made the account around...

My account is locked as twitter said that I was not ** when I made the account around * years ago, although I had parent supervision. I am now ** years old so I am legal to have the account, i have many things on the account which I need for memories and work and my university work. Twitter said my account will be unlocked once I submitted my passport as proof of age which I did, they then said they will unlock it once It has deleted some tweets that were written on my account prior to me being ** which would be around * months of tweets I’m assuming. I know I did not tweet a lot back then either. That was around two weeks ago and I have not been able to get in contact with anyone since as they have not replied to emails, I understand how busy they must be but now I have a bad feeling they have forgot about my account. I really miss and need my twitter!