On September **th, ****, I tried to change my birthdate on twitter and ended up getting...

GetHuman-amyepart's customer service issue with Twitter from October 2018

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The issue in GetHuman-amyepart's own words
On September **th, ****, I tried to change my birthdate on twitter and ended up getting locked out of my account because apparently I wasn't ** when I first created my account * years ago. I submitted a ticket through Twitter Support to try and get my account back, including a picture of my current ID that shows I am now ** years old, and they ended up getting back to me saying that they would be able to unlock my account and for me to be patient while they deleted content from before I was ** on my account and that they would be in contact soon with updates on their progress. Well, I was patient, but it has been ** days and I still haven't received any updates or my account back and I'm starting to get really angry. This is so extremely unprofessional and I'm pursuing a profession that requires me to use social media as an outlet to reach out to people and if I don't get my account back, I will be losing years of data and content that I cannot afford to lose on my page. Please let me know if there is anything you can do to help me. My account username is: amy*eliza* Thanks. Hope to hear from you soon.

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Customer service issue
Reported by GetHuman-amyepart
Oct 17th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 15723 others
0 customers following this


GetHuman-amyepart started working on this issue
Oct 17th, 2018 12:40am

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