harshly(and in my opinion unfairly) permanently suspended

GetHuman-chloroso's customer service issue with Twitter from October 2018

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The issue in GetHuman-chloroso's own words
To Whom it May Concern(somewhere in Twitter support),* I am Aaliyah Robison, the owner of the Twitter account @denkuwu. A few days ago, my account was permanently suspended for “violating our rules against posting violent threats”. I am writing this letter to appeal that decision of permanent suspension, as it is a harsh punishment for what I actually did. I believe that I should be given a shorter suspension, or have the suspension lifted entirely, since I have already been offline for nearly ** hours at the least.* The actual tweet I posted was, and I can provide evidence from the email Twitter sent me for it, “@firstbullecourt @glimmora get a ******* life and stop defending people sexually attracted to ******* children on the internet. If you try to tell my child that “not all pedophiles!!” I’ll uppercut and dunk your disgusting *** on the spot. Got it?”* My tweet is not a violent, graphic threat against firstbullecourt. If anything, it falls under “abusive behavior”, which isn’t penalized by permanent suspension except in rare cases. In this case, I only threatened to punch someone, not to kill, permanently injure, graphically maim or violently injure someone. I was not threatening to kill or permanently injure the person I’m responding to. My threat wasn’t made in conviction or with actual power behind the words, either. I do not know this person. I do not know where they live. They are a stranger. I also state it only if they threaten to talk to my child about pedophilia in a positive light- I don’t have a child. The “dunk” part is in reference to basketball and a very popular game called Undertale, and does not hold a violent connotation, but rather one of winning the argument- which isn’t violent. That part is taken out of context. There is no way for me to carry out the threat, as I don’t even have a child for them to talk to. I’m a minor who felt threatened by the existence of pedophile apologists, as I have had terrible experiences with pedophiles in the past. The “got it?” part of my tweet mimicked their earlier response, where they belittled my intelligence and tried to force me to agree with them. I felt like my own opinion was being insulted, which led me to lash out.* I have established that my comment is better categorized under “abusive behavior”, and not “violent threats”, which are categorized by death threats, which is a threat that I did not make. My comment falls under “abusive behavior”, and doesn’t warrant a permanent suspension. I realize i had gotten hotheaded and I shouldn’t have made that comment, but at the time, I had felt threatened and violated by the pedophile apologist. I am a minor who, as I have stated before, has had negative experiences with pedophiles in the past. I am justified to be defensive for myself against pedophile apologists and pedophiles.* I realize I have made a mistake. Im sorry I have threatened to punch the person, and if possible, I would like to apologize to the person whom I addressed. However, I am an otherwise healthy account- I am a fan account that interacts healthily and positively with other users. I write good tweets that follow the guidelines, and the friends I have made can attest that this was a one off situation that I made on my own folly. I sincerely apologize for my mistake, and I promise to never do it again. I have learned my lesson to stay civil on Twitter. However, I think my suspension shouldn't be permanent, due to the reasons stated above. I would like to talk to a human and have them review my case rather than a bot. I hope you understand I was merely caught up in a negative situation, and I sincerely will never do it again. Twitter is my only creative outlet, and it's really disheartening that I got such a harsh punishment for a much less serious rule break.*Aaliyah Robison, @denkuwu
Giving me a shorter suspension or lifting my suspension.
I am a healthy account with one tweet that I feel I was too harshly punished for.
I've tried sending multiple appeals to no avail.
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Customer service issue
Reported by GetHuman-chloroso
Oct 16th, 2018 - 4 years ago
Seen by 11 customers so far
Similar issue to 15575 others
0 customers following this
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GetHuman-chloroso started working on this issue
Oct 16th, 2018 1:56am
GetHuman-chloroso indicated the issue is not fixed yet.
Oct 16th, 2018 1:56am

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