GetHuman-erinanna's customer service issue with Twitter from June 2018
Help with my Twitter issue
Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-erinanna's own words
Use twitter ... I have been locked from my twitter account due to age restrictions, (thirteen in the UK) even though I am over the age, (nineteen). I submitted a form to say I don’t need parental consent, along with proof of my age (pass port). It said they reply within a few days and to check emails. It’s been a week and I’ve not heard anything back, not in my inbox or spam emails. When I’ve tried to resubmit I get an email saying there’s already a case open but why have I had no update when it’s been past a couple of days
I am over the age restriction
Make it right by unlocking my account
I have had twitter for over five years and have never broken any of the terms and conditions
I have an issue with Twitter too
How GetHuman-erinanna fixed the problem
We are waiting for GetHuman-erinanna to fix the problem and share the solution with the rest of us customers.
Please help with my Twitter issue
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