I was locked out of my account @*secondsofcray for changing my birthday and it suddenly...

GetHuman744449's customer service issue with Twitter from June 2018

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The issue in GetHuman744449's own words
I was locked out of my account @*secondsofcray for changing my birthday and it suddenly said i was not within the age guidelines. When the account was made, it was made by my mother and managed by her until she felt like I was at a good age to use it on my own. (I was well beyond ** when this occurred.) The accounts birthday was not correct (no idea how this happened in the first place) so I changed it to the real birthday and was immediately locked out with no warning. I am currently ** years old and turn ** in * months. I have sent a parental consent form and a form showing that I am indeed ** years old. Please help! This account was the one thing that made me feel like I have a place in the world and without it it will for sure kill me.

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Twitter

Customer service issue
Reported by GetHuman744449
Jun 3rd, 2018 - 3 years ago
Fixed
Seen by 11 customers so far
Similar issue to 656 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder

Timeline

GetHuman744449 started working on this issue
Jun 3rd, 2018 5:13am
GetHuman744449 indicated the issue is not fixed yet.
Jun 4th, 2018 11:25am
GetHuman744449 indicated the issue is not fixed yet.
Jun 6th, 2018 10:42am