I've been on twitter for quite some time now, but this morning I decided to put my birt...

GetHuman-rbcampbe's customer service issue with Twitter from June 2018

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The issue in GetHuman-rbcampbe's own words
I've been on twitter for quite some time now, but this morning I decided to put my birthday in my profile. As soon as I did so, my account was locked for not meeting the age requirements (** years old) to create an account. You see, I'm ** years old. I've been older than this age limit for * years now. And it's very very aggravating to have my account locked because of a faulty algorithm*code*program. I've already submitted my information to try and get my account unlocked because, obviously, my account has been locked wrongfully, but I would like to bring this to the attention of an actual person to see if we can somehow fix this problem so that it doesn't happen to anyone else. I've made friends on my twitter account, and I would hate to lose my only way of communicating with them because of a faulty program. Thanks.
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Twitter

Customer service issue
Reported by GetHuman-rbcampbe
Jun 3rd, 2018 - 2y ago
I have an issue with Twitter too
Fixed
Seen by 15 customers so far
Similar issue to 652 others
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Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-rbcampbe started working on this issue
Jun 3rd, 2018 4:07am
GetHuman-rbcampbe indicated the issue is not fixed yet.
Jun 3rd, 2018 5:11am
GetHuman-rbcampbe indicated the issue is not fixed yet.
Jun 3rd, 2018 5:12am
GetHuman-rbcampbe indicated the issue is not fixed yet.
Jun 3rd, 2018 5:12am
GetHuman-rbcampbe indicated the issue is not fixed yet.
Jun 3rd, 2018 3:24pm
GetHuman-rbcampbe indicated the issue is not fixed yet.
Jun 3rd, 2018 3:25pm
GetHuman-rbcampbe indicated the issue is not fixed yet.
Jun 3rd, 2018 3:25pm
GetHuman-rbcampbe indicated the issue is not fixed yet.
Jun 3rd, 2018 7:30pm
GetHuman-rbcampbe indicated the issue is not fixed yet.
Jun 4th, 2018 5:08am
GetHuman-rbcampbe indicated the issue is not fixed yet.
Jun 6th, 2018 5:14am
GetHuman-rbcampbe indicated the issue is not fixed yet.
Jun 6th, 2018 10:37pm