No doubt I am wasting my time contacting you but I refer to feedback tk******* about ou...

GetHuman5160567's Complaint issue with Turkish Airlines from August 2020

Help with my Turkish Airlines issue
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Before contacting them, items GetHuman5160567 may need:
Flight Number, Ticket Number, Email on Reservation, Phone Number on Reservation, Name of Passenger(s), Home Address, and Date of Birth
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman5160567's own words
No doubt I am wasting my time contacting you but I refer to feedback tk******* about our cancelled flights back in April which you cancelled, not us.*We have had nothing but lies from your company about our refund. *Here are the lies we have had***) you will be refunded in seven days**) you will be refunded in ** days**) you will be refunded in *** days*And only last week we were told the refund process will start on the **th August and take * days but today we were told it takes * days although the person we spoke to( who actually put the phone down on us) couldn*t promise that we will have it in seven days time.*I know you don*t really care about your customers as you don*t even talk to your customers on the phone apart your robotic telephone people.**Again, I know you won*t care but I will never use your company again as you have been a disgrace ever since we originally tried to book flight back in October where we were given incorrect infomation about airports etc.**I expect nothing but a pre written note of ungenuine words**Tom Taylor

GetHuman5160567 did not yet indicate what Turkish Airlines should do to make this right.

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How Do I Cancel or Change My Flight on Turkish Airlines?How Do I Give Feedback About My Experience to Turkish Airlines?
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Turkish Airlines

Complaint issue
Reported by GetHuman5160567
Aug 13th, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2418 others
0 customers following this

Timeline

GetHuman5160567 started working on this issue
Aug 13th, 2020 5:54pm

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