I am trying to find my two suitcases which did not arrive yesterday with flight TK...

GetHuman-fimuto's Complaint issue with Turkish Airlines from August 2019

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The issue in GetHuman-fimuto's own words
I am trying to find my two suitcases which did not arrive yesterday with flight TK **** from Istambul to Niamey.*Originally, I have departed from Budapest on ** August with flight TK **** to transfer in Istambul to flight TK **** and continue to Niamey the same day.*Due to delay with the departing flight I have missed my connecting flight and was re-booked for the same TK **** for the next day.*When I arrived to Niamey yesterday evening (on ** August) my suitcases were not there.*Please confirm where my suitcases are and deliver them to Niamey airport the soonest. *Tag numbers: TK****** and TK ******, Family name: ERDELYI. Reference numbers: ISTTK****** and ISTTK******.*Thank you.*Kornelia

GetHuman-fimuto did not yet indicate what Turkish Airlines should do to make this right.

How GetHuman-fimuto fixed the problem
I went to the airport in Niamey and checked with the"Lost and found" guy where my suitcases were. He showed me on his screen that it was scheduled to arrive with the next flight. Since they have already told me the same thing a day ago over the phone and it didn't happen at the end, I was kinda sceptic. But this time it has actually arrived.*I understood that there were no cases when it took as long as ** days for someone to finally receive their luggage. *I guess I was lucky compared to that person.
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Turkish Airlines

Complaint issue
Reported by GetHuman-fimuto
Aug 29th, 2019 - a year ago
Fixed
GetHuman-fimuto shared how to fix
Seen by 4 customers so far
Similar issue to 3961 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth

Timeline

GetHuman-fimuto started working on this issue
Aug 29th, 2019 7:13pm
GetHuman-fimuto indicated the issue is not fixed yet.
Aug 30th, 2019 3:24am
GetHuman-fimuto confirmed the issue is fixed. Hooray!
Aug 30th, 2019 8:19pm

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