Before contacting them, items GetHuman-hmstice may need:
Flight Number, Ticket Number, Email on Reservation, Phone Number on Reservation, Name of Passenger(s), Home Address, and Date of Birth
The issue in GetHuman-hmstice's own words
I am currently enrolled in the Smiles and Miles Club. My number is TK********* and my pin number is ******. I recently took a flight TK**** from San Francisco to Instanbul on October **, ****. On October **, **** I took a flight TK**** from Istanbul to TLV. Then I took a returning flight TK**** from Amman to Istanbul on October **, ****. From Istanbul. I took flight TK*** on October **, **** to San Francisco. I received my October Smiles and Miles statement for October and I was not credit with the miles. Could you please check on this and let me know what happened. Thanks!
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