The IRS sent me a letter stating that they need to verify if it was I that filed taxes...

GetHuman-tionnewe's customer service issue with TurboTax from March 2021

Help with my TurboTax issue
First: share to improve GetHuman-tionnewe's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tionnewe may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-tionnewe's own words
The IRS sent me a letter stating that they need to verify if it was I that filed taxes they're asking me for the income tax form like ****-ez ****-pr or something like that that I don't have so what should I do

GetHuman-tionnewe did not yet indicate what TurboTax should do to make this right.

How GetHuman-tionnewe fixed the problem

We are waiting for GetHuman-tionnewe to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common TurboTax customer problems.
How Do I File My Taxes with Turbotax?Will My Stimulus Check Be Put on My Turbo Tax Card?How Do I Find My Checking Account and Routing Number with Turbotax?
Do you have a customer issue as well?
We can help you get TurboTax's attention and get better help faster. Tap below to get started.
Having TurboTax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-tionnewe
Mar 29th, 2021 - 6 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 23252 others
0 customers following this


GetHuman-tionnewe started working on this issue
Mar 29th 11:43pm
GetHuman-tionnewe indicated the issue is not fixed yet.
Mar 30th 2:28pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians