The IRS reduced my refund to ***. they changed the amount claimed as recovery rebate cr...

GetHuman5872856's customer service issue with TurboTax from March 2021

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The issue in GetHuman5872856's own words
The IRS reduced my refund to ***. they changed the amount claimed as recovery rebate credit on my tax return. the error was in one or more of the following: the social security number of one or more individuals claimed as a qualifying dependent was missing or incomplete. The last name of one or more individuals claimed as a qualifying dependent does not match our records. One or more individuals claimed as a qualifying dependent exceeds the age limit. Your adjusted gross income exceeds $**,*** ($***,*** if married filing jointly, $***,*** if head of household). The amount was computed incorrectly

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TurboTax

Customer service issue
Reported by GetHuman5872856
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 21894 others
0 customers following this

Timeline

GetHuman5872856 started working on this issue
Mar 22nd 11:57am