I had to create a new turbo tax account. I tried everything to access my account I have...

GetHuman5870751's customer service issue with TurboTax from March 2021

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman5870751's own words
I had to create a new turbo tax account. I tried everything to access my account I have had since ****. I have a different phone number now. Now I can’t file my current return because I can’t get my **** Return info. Somehow I owe $*** trying to figure out what I needed to add a **** NEC. I would like my old account available to me and someone to explain how I owe more than half of what I got back.

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Customer service issue
Reported by GetHuman5870751
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 23842 others
0 customers following this


GetHuman5870751 started working on this issue
Mar 21st 3:33pm

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