I want to know why i was sent an email saying that my stimulus money would be on my tur...

GetHuman5863417's customer service issue with TurboTax from March 2021

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The issue in GetHuman5863417's own words
I want to know why i was sent an email saying that my stimulus money would be on my turbo tax card and its not there. Its specifically says the irs will send the money to the card. I got it for the first stimulus. I would like to know where my stimulus is. My address has never changed. The routing number and account number have not changed. If i am sent a check i can only put $*** on the card at a time and it costs me $* each time. I dont understand why this is such a problem. I have used turbo tax for * or * years now. Please put it on my card. Thank you

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How Do I File My Taxes with Turbotax?Will My Stimulus Check Be Put on My Turbo Tax Card?How Do I Find My Checking Account and Routing Number with Turbotax?
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Customer service issue
Reported by GetHuman5863417
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 21574 others
0 customers following this


GetHuman5863417 started working on this issue
Mar 19th 11:53am

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