I want to know why i was sent an email saying that my stimulus money would be on my tur...

GetHuman5863417's customer service issue with TurboTax from March 2021

Help with my TurboTax issue
First: share to improve GetHuman5863417's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5863417 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman5863417's own words
I want to know why i was sent an email saying that my stimulus money would be on my turbo tax card and its not there. Its specifically says the irs will send the money to the card. I got it for the first stimulus. I would like to know where my stimulus is. My address has never changed. The routing number and account number have not changed. If i am sent a check i can only put $*** on the card at a time and it costs me $* each time. I dont understand why this is such a problem. I have used turbo tax for * or * years now. Please put it on my card. Thank you

GetHuman5863417 did not yet indicate what TurboTax should do to make this right.

How GetHuman5863417 fixed the problem

We are waiting for GetHuman5863417 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common TurboTax customer problems.
How Do I File My Taxes with Turbotax?Will My Stimulus Check Be Put on My Turbo Tax Card?How Do I Find My Checking Account and Routing Number with Turbotax?
Do you have a customer issue as well?
We can help you get TurboTax's attention and get better help faster. Tap below to get started.
Having TurboTax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

TurboTax

Customer service issue
Reported by GetHuman5863417
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 21574 others
0 customers following this

Timeline

GetHuman5863417 started working on this issue
Mar 19th 11:53am

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies