Please explain TurboTax account online means that **. the person purchased TurboTax Pre...

GetHuman-cvvarano's Technical support issue with TurboTax from January 2021

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Help with my TurboTax issue

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The issue in GetHuman-cvvarano's own words
Please explain TurboTax account online means that **. the person purchased TurboTax Premier from Costco with CD to install on computer to use it . *or* *. Person who used TurboTax e-filing directly to IRS.**If meant the *. then please change as follows:**. Change verify by phone number from *** ***-**** to *** ***-**** instead.**. Change the existing email to this email: *****@***.com.**. Send the reset password to email: *****@***.com**. Send Tax consultant phone number to contact for if having any Tax questions & How to use TurboTax.**P.S. If there is any instructions step by step on TurboTax CD bought or not. Thank you, Sue

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TurboTax

Technical support issue
Reported by GetHuman-cvvarano
Jan 27th, 2021 - 8 months ago
Fixed
Seen by 18 customers so far
Similar issue to 10723 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password

Timeline

GetHuman-cvvarano started working on this issue
Jan 27th 11:18am
GetHuman-cvvarano confirmed the issue is fixed. Hooray!
Jan 28th 6:35am

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