I did my taxes with turbotax on Jan ** **** and I still have not recieve my refund the...

GetHuman4649606's customer service issue with Turbo Tax from April 2020

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The issue in GetHuman4649606's own words
I did my taxes with turbotax on Jan ** **** and I still have not recieve my refund the IRS needed more info from me I sent it to the IRS I was charged ** dollars from my bank acct for services from turbotax now the IRS is saying they cant determine my eligibility fo get a stimulus check can someone please tell me what is going on and why I'm not eligible for the stimulus check and where is my refund the IRS say still being process

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Turbo Tax

Customer service issue
Reported by GetHuman4649606
Apr 15th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 13064 others
0 customers following this

Timeline

GetHuman4649606 started working on this issue
Apr 15th 7:11pm