We only owed $*** on taxes that we were supposed to pay the month of April and it took...
GetHuman4607707's customer service issue with Turbo Tax from April 2020
Help with my Turbo Tax issue
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The issue in GetHuman4607707's own words
We only owed $*** on taxes that we were supposed to pay the month of April and it took out $*** of my account for some reason. We were planning on paying it, but my husband and I both lost our jobs due to the COVId-** outbreak, so we actually had less than the amount that we owed. Now our bank account is negative, because it took way more than we even had in the first place. I need to know if you guys can refund it and let us pay the tax amount we owe later in the year when we can actually start working again and get money.
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