We only owed $*** on taxes that we were supposed to pay the month of April and it took...

GetHuman4607707's customer service issue with Turbo Tax from April 2020

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The issue in GetHuman4607707's own words
We only owed $*** on taxes that we were supposed to pay the month of April and it took out $*** of my account for some reason. We were planning on paying it, but my husband and I both lost our jobs due to the COVId-** outbreak, so we actually had less than the amount that we owed. Now our bank account is negative, because it took way more than we even had in the first place. I need to know if you guys can refund it and let us pay the tax amount we owe later in the year when we can actually start working again and get money.

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Turbo Tax

Customer service issue
Reported by GetHuman4607707
Apr 8th, 2020 - 7 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 10974 others
0 customers following this

Timeline

GetHuman4607707 started working on this issue
Apr 8th 8:28pm
GetHuman4607707 indicated the issue is not fixed yet.
Apr 9th 6:07am
GetHuman4607707 indicated the issue is not fixed yet.
Apr 9th 6:08am