I haven't filled since **** due to my children were living with Paternal relatives and...

GetHuman-jntarvin's customer service issue with Turbo Tax from May 2019

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The issue in GetHuman-jntarvin's own words
I haven't filled since **** due to my children were living with Paternal relatives and also I have not worked much ! I filled this year and now IRS is requesting Identity Verification !! *My personal" files & important documents box " was in my minivan that got impounded & I went to jail ! Short version , I don't remember user name & password , phone number I had in **** or the apt * & actual address of the Normandy Apts where I lived then ! *I'm also having difficulty accessing my **** due to changing passwords , cuz of concerns about a person that had access to my purse & little book of account login info etc ! *I need to get **** & **** photocopied so I can answer IRS QUESTIONS! *PLEASE Help me
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Turbo Tax

Customer service issue
Reported by GetHuman-jntarvin
May 20th, 2019 - a mon ago
I have an issue with Turbo Tax too
Not resolved
Seen by 5 customers so far
Similar issue to 63142 others
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Timeline
GetHuman-jntarvin started working on this issue
May 20th 6:15pm
GetHuman-jntarvin indicated the issue is not fixed yet.
May 20th 10:46pm