I'm ready to e-file my federal tax return, but when I get to the screen to confirm my r...
GetHuman-dkiarsis's customer service issue with Turbo Tax from March 2019
Help with my Turbo Tax issue
Next: our robot will wait on hold for GetHuman-dkiarsis to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-dkiarsis's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dkiarsis may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-dkiarsis's own words
I'm ready to e-file my federal tax return, but when I get to the screen to confirm my routing information the program isn't accepting the ACH number that is present on my check which is the number the program signifies it's requesting. It seems to want my wire transfer number (I tried entering it and was able to proceed to the next screen, but I did not go further), but my bank is telling me that the transfer will be rejected if I use that number. Can you please assist with explaining why the program won't select the transfer number on my check?
GetHuman-dkiarsis did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman-dkiarsis fixed the problem
We are waiting for GetHuman-dkiarsis to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.