The Irs didn"t get my tax return filed March *, **** with my payment

GetHuman2599365's Speak to an agent issue with Turbo Tax from March 2019

Help with my Turbo Tax issue
The issue in GetHuman2599365's own words
The problem: The Irs didn"t get my tax return filed March *, **** with my payment

GetHuman2599365 did not yet indicate what Turbo Tax should do to make this right.

How GetHuman2599365 fixed the problem
Called IRS they hadn't received it. Went on computer to my Turbo Tax and saw it wasn't completed, finished it and got a verification checkmark in my e- mail. Within * days my taxes owed check to the IRS had cleared my account. A girl at my work had just used Turbo tax and she showed me how there was a mistake in hers and Turbo Tax had them fix it and then she showed me the checkmark I should see in my e-mail from Turbo tax when it is accepted. The phone numbers I called at Turbo Tax were automated and just for people tracking their refunds. Need a number or prompt for other questions that would have been helpful. Otherwise I found Turbo Tax excellent and very user friendly to file my taxes.
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Turbo Tax

Speak to an agent issue
Reported by GetHuman2599365
Mar 26th, 2019 - 4 years ago
GetHuman2599365 shared how to fix
Seen by 27 customers so far
Similar issue to 51930 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account


GetHuman2599365 started working on this issue
Mar 26th, 2019 7:51pm
GetHuman2599365 confirmed the issue is fixed. Hooray!
Mar 30th, 2019 1:03pm

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