I used turbo tax for the first time to e file and that was on Feb * ****. They needed a...

GetHuman2552706's customer service issue with Turbo Tax from March 2019

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The issue in GetHuman2552706's own words
I used turbo tax for the first time to e file and that was on Feb * ****. They needed another form for me to send and I faxed it over on the **th, of March. I called the IRS today to see if they recieved my papers by fax and they said, yes. Now it will take up to * weeks for me to get my taxes, when I paid extra to have them done e file and direct deposited. I'm leaving out of the country on April **th and I'm needing my taxes. This set back is a hardship for me. Is there any way possible that I'd be able to have that expedited at least within a few weeks? It's not my fault that Turbo tax wasn't clear on the ins form.. thank you for reading this.
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Turbo Tax

Customer service issue
Reported by GetHuman2552706
Mar 19th, 2019 - 5 mons ago
I have an issue with Turbo Tax too
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Seen by 7 customers so far
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GetHuman2552706 started working on this issue
Mar 19th 10:36pm