My tax return has been going down each year for the past five years. I have the past...

GetHuman2470216's customer service issue with Turbo Tax from March 2019

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The issue in GetHuman2470216's own words
My tax return has been going down each year for the past five years. I have the past * yrs data and with no changes in W-* forms for my wife or me, it is hard to understand what is really happening with the taxes and the corresponding return. I live in Texas with no state income tax and the sales tax is the same each year at *.**%. The deductibles for church contributions, etc did not have any effect on this year's tax return either. Any insights?**AGI $***,***.*** $***,***.***$***,***.*** $***,***.***$***,***.** (for years ****,**, **, **, ** respectively)*Tax rate **.**%***.**%***.**%***.**%***.**% (for years ****,**, **, **, ** respectively)*Taxes owed*$**,***.***$**,***.***$**,***.***$**,***.***$**,***.** (for years ****,**, **, **, ** respectively)*Taxes paid*$**,***.***$**,***.***$**,***.***$**,***.***$**,***.** (for years ****,**, **, **, ** respectively)*Tax return*$*,***.*** $*,***.***$*,***.***$*,***.*** $***.** (for years ****,**, **, **, ** respectively)**We have always received some money back but as you can see it is going to zero quickly while our biggest year financially was **** with the largest AGI, yet we had a big return that year.**Just curious if we have done something wrong in Turbotax, which we used all five years.**Thanks,**Kelly Clayton
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Turbo Tax

Customer service issue
Reported by GetHuman2470216
Mar 13th, 2019 - 5 mons ago
I have an issue with Turbo Tax too
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GetHuman2470216 started working on this issue
Mar 13th 12:40pm