I filed my taxes with turbo tax on the **th of February ****. My returns have been acce...

GetHuman-nposey's customer service issue with Turbo Tax from March 2019

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The issue in GetHuman-nposey's own words
I filed my taxes with turbo tax on the **th of February ****. My returns have been accepted by the IRS and turbo tax, but I STILL have not received my prepaid Visa card that I may supposed to get in the mail. I waited * weeks and it still never came in so I reported it lost and ordered a new one, it’s almost been another * weeks and still isn’t here. I called the number you guys lost to track it and it only says that it’s at the post office.. doesn’t specify which post office or where. I called my local one and it’s not there. I need to know when it’s coming in or if I need to order another’s one.
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Turbo Tax

Customer service issue
Reported by GetHuman-nposey
Mar 12th, 2019 - 5 mons ago
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GetHuman-nposey started working on this issue
Mar 12th 6:38pm