Credit card payment page is frozen and won't let me go back or cancel
GetHuman-bkundert's customer service issue with Turbo Tax from February 2019
Help with my Turbo Tax issue
The issue in GetHuman-bkundert's own words
The problem: Credit card payment page is frozen and won't let me go back or cancel
GetHuman-bkundert did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman-bkundert fixed the problem
I did a hard shutdown of my computer and then opened Turbo back up. Then I just had the charge taken out of my refund and avoided the credit page. Only way I could solve it after an hour of trying the credit page.
Please help with my Turbo Tax issue
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