Hello my name is Austin Gibson. My last four of my ss is ****. My refund according to I...

GetHuman-julyfour's customer service issue with Turbo Tax from February 2019

33044 similar
0 following
Help with my Turbo Tax issue
Next: our robot will wait on hold for GetHuman-julyfour to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-julyfour's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-julyfour may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-julyfour's own words
Hello my name is Austin Gibson. My last four of my ss is ****. My refund according to IRS tracking was said to have been delivered to my bank. My refund payment option chosen on turbotax was a pre-paid visa card. The tracking service also said the refund was issued on **********. I have not received the card and would like to know what i should do. Is it possible the refund was sent to the card but i just have not received the card yet? Please help.
GetHuman-julyfour did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman-julyfour fixed the problem
We are waiting for GetHuman-julyfour to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-julyfour fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman-julyfour
Feb 15th, 2019 - 8 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 3 customers so far
Similar issue to 33044 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-julyfour started working on this issue
Feb 15th 6:35pm