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Before contacting them, items GetHuman2214273 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman2214273's own words
Hwy last year i files my taxes but never got them so this year im trying to get my refund from last year but somehow it wont let mw log in nor change my password , i no longer have access to the number that was put in system that phone was stolen so there is no way i can chamge my number to get the back up code , ive tired every option but just wont work is there a way you guys can change the password or change the back up number on my turbotax profile ive gilred my taxes for this year another way due to this but i would still very much enjoy if i could get my money from last year
GetHuman2214273 did not yet indicate what Turbo Tax should do to make this right.
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