Hwy last year i files my taxes but never got them so this year im trying to get my refu...

GetHuman2214273's customer service issue with Turbo Tax from February 2019

3 views
 | 
32898 similar
 | 
0 following
Help with my Turbo Tax issue
Next: our robot will wait on hold for GetHuman2214273 to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
GetHuman2214273's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (8 mons ago)
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2214273 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman2214273's own words
Hwy last year i files my taxes but never got them so this year im trying to get my refund from last year but somehow it wont let mw log in nor change my password , i no longer have access to the number that was put in system that phone was stolen so there is no way i can chamge my number to get the back up code , ive tired every option but just wont work is there a way you guys can change the password or change the back up number on my turbotax profile ive gilred my taxes for this year another way due to this but i would still very much enjoy if i could get my money from last year
GetHuman2214273 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman2214273 fixed the problem
We are waiting for GetHuman2214273 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2214273 fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman2214273
Feb 15th, 2019 - 8 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 3 customers so far
Similar issue to 32898 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2214273 started working on this issue
Feb 15th 3:39pm
GetHuman2214273 shared this issue with others over email
Feb 15th 3:42pm