My mother and I need help with her tax I’m trying to help her but she need someone with...

GetHuman2211450's customer service issue with Turbo Tax from February 2019

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Help with my Turbo Tax issue
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The issue in GetHuman2211450's own words
My mother and I need help with her tax I’m trying to help her but she need someone with better would help her so I was thinking maybe a live tech help be better to help her so I wanted to know what time are you guys available to help customers with the live help. Or when do you think is the best time to Go online to start doing my taxes where I get Live help from an agent another question is do you guys work throughout the night is it ** seven can I start my taxes tonight if that’s possible with a live agent there to steer me in the right direction that I need help with.
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Turbo Tax

Customer service issue
Reported by GetHuman2211450
Feb 15th, 2019 - 9 mos ago
I have an issue with Turbo Tax too
Not resolved
Seen by 3 customers so far
Similar issue to 32769 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
GetHuman2211450 started working on this issue
Feb 15th 2:33am