I used Turbo Tax for my **** Taxes and have not received them. After contacting the IRS...

GetHuman973577's customer service issue with Turbo Tax from August 2018

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The issue in GetHuman973577's own words
I used Turbo Tax for my **** Taxes and have not received them. After contacting the IRS agent Liz ***********, I was instructed to contact you guys for help. apparently I reported a income twice and under my deceased husbands name by mistake. The reported income that I reported twice was a death disbursement in the amount of **,*** dollars with taxes withheld and then without realizing it reported again on my ****-R I had no idea that the **,*** was also added to that pension. My name is Marie P. Johnson and my refund amount was to be $****, I filed joint*married and my deceased husbands(Leonard C. Johnson) SS****-**-****, house (***)***-****, Thank you for your prompt response, Sincerely Marie P. Johnson
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Turbo Tax

Customer service issue
Reported by GetHuman973577
Aug 10th, 2018 - 4 mons ago
I have an issue with Turbo Tax too
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GetHuman973577 started working on this issue
Aug 10th 1:00am