Tax preparer didn't give me turbo tax info to check status

GetHuman-strongk's customer service issue with Turbo Tax from August 2018

Help with my Turbo Tax issue
The issue in GetHuman-strongk's own words
The problem: Tax preparer didn't give me turbo tax info to check status
GetHuman-strongk did not yet indicate what Turbo Tax should do to make this right.
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Turbo Tax

Customer service issue
Reported by GetHuman-strongk
Aug 8th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 10 customers so far
Similar issue to 11874 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-strongk started working on this issue
Aug 8th 10:01pm
GetHuman-strongk indicated the issue is not fixed yet.
Aug 8th 11:02pm
GetHuman-strongk indicated the issue is not fixed yet.
Aug 8th 11:09pm
GetHuman-strongk indicated the issue is not fixed yet.
Aug 9th 4:38pm
GetHuman-strongk indicated the issue is not fixed yet.
Aug 9th 4:39pm
GetHuman-strongk indicated the issue is not fixed yet.
Aug 10th 2:21pm