Question prompt asked if Turbo tax to pay tax owed to State to be taken out of Federal...

GetHuman-themaxis's customer service issue with Turbo Tax from July 2018

Help with my Turbo Tax issue
The issue in GetHuman-themaxis's own words
Question prompt asked if Turbo tax to pay tax owed to State to be taken out of Federal...was amount taken out to pay State tax owed?
GetHuman-themaxis did not yet indicate what Turbo Tax should do to make this right.
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Turbo Tax

Customer service issue
Reported by GetHuman-themaxis
Jul 23rd, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 2 customers so far
Similar issue to 11271 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-themaxis started working on this issue
Jul 23rd 1:58pm
GetHuman-themaxis indicated the issue is not fixed yet.
Jul 26th 6:22am