My credit card was billed twice for services. I need the over charge credited back to m...

GetHuman-wwrightw's customer service issue with Turbo Tax from June 2018

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The issue in GetHuman-wwrightw's own words
Reach a person who can respond to my issue ... My credit card was billed twice for services. I need the over charge credited back to my card.
Attempting to respond to a computer that does not even listen to my responses and simply terminates the call is very frustrating.
I want the over-charge credited back to my card.
I have used TurboTax for ** years or more.
I have called several times to no avail. Next I attempted to access the chat line, but ended up answering these questions. I am still looking for the chat line!!
I have an issue with Turbo Tax too
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Turbo Tax

GetHuman telephone response system
Customer service issue
Reported by GetHuman-wwrightw
Jun 29th, 2018 - a yr ago
I have an issue with Turbo Tax too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman-wwrightw started working on this issue
Jun 29th, 2018 8:24pm