I’m having issue with money being taken out of my account that I had already paid

GetHuman-tavitas's customer service issue with Turbo Tax from June 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman-tavitas may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman-tavitas's next move: have a Turbo Tax rep call.
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue and preferred resolution, in GetHuman-tavitas's own words:
The problem I ran into: I’m having issue with money being taken out of my account that I had already paid
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
Help with my Turbo Tax issue
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Turbo Tax

Customer service issue
Reported by GetHuman-tavitas
Jun 25th, 2018 - 2 mons ago
I have an issue with Turbo Tax too
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Seen by 4 customers so far
Similar issue to 10334 others
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Timeline
GetHuman-tavitas started working on this issue
Jun 25th 9:58pm