I’m having issue with money being taken out of my account that I had already paid
GetHuman-tavitas's customer service issue with Turbo Tax from June 2018
Help with my Turbo Tax issue
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Turbo Tax's call center is closed now. We will text or email GetHuman-tavitas when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-tavitas can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-tavitas may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-tavitas's own words
The problem: I’m having issue with money being taken out of my account that I had already paid
GetHuman-tavitas did not yet indicate what Turbo Tax should do to make this right.
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