I have not received my refund and it's been about * mos.

GetHuman820057's customer service issue with Turbo Tax from June 2018

Help with my Turbo Tax issue
Tip from another customer
If you are looking for your refund from the IRS be sure you use the “Where’s my Refund?” link to locate it. If you filed correctly you should see updates regularly within the 21 day period. If you have not waited 21 days since you filed please try and be patient. If it is after 21 days you should call the IRS.
The issue in GetHuman820057's own words
The problem: I have not received my refund and it's been about * mos.
GetHuman820057 did not yet indicate what Turbo Tax should do to make this right.
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Turbo Tax

Customer service issue
Reported by GetHuman820057
Jun 25th, 2018 - 4 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 5 customers so far
Similar issue to 10328 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman820057 started working on this issue
Jun 25th 9:31pm
GetHuman820057 indicated the issue is not fixed yet.
Jun 25th 11:39pm