Every time I used turbotax it gave me the option to e file this year it didn't. I paid...

GetHuman-jbarrena's customer service issue with Turbo Tax from June 2018

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The issue in GetHuman-jbarrena's own words
Every time I used turbotax it gave me the option to e file this year it didn't. I paid for all the services mailed out the form and a copy of my w-* to the IRS it's been over * weeks and I still don't know the amount I'm getting back nor have I received my state tax yet. No one has reached out to me about my taxes what am I paying the service for. I normally have my money for the summer time and now I dont even know what's going on.
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Turbo Tax

Customer service issue
Reported by GetHuman-jbarrena
Jun 11th, 2018 - 10 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 9 customers so far
Similar issue to 498 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-jbarrena started working on this issue
Jun 11th, 2018 9:34am
GetHuman-jbarrena indicated the issue is not fixed yet.
Jun 11th, 2018 10:34am
GetHuman-jbarrena indicated the issue is not fixed yet.
Jun 11th, 2018 11:23am
GetHuman-jbarrena indicated the issue is not fixed yet.
Jun 11th, 2018 11:23am
GetHuman-jbarrena indicated the issue is not fixed yet.
Jun 11th, 2018 11:24am
GetHuman-jbarrena indicated the issue is not fixed yet.
Jun 12th, 2018 4:56pm