I did my taxes on my own and thought I set up auto pay to pay my taxes back and I just...

GetHuman761185's customer service issue with Turbo Tax from June 2018

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Help with my Turbo Tax issue
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The issue and preferred resolution, in GetHuman761185's own words:
I did my taxes on my own and thought I set up auto pay to pay my taxes back and I just received a letter in the mail and I got penalized for not paying my taxes but I thought I set up a payment arrangement I need ***istance on how to contact someone so I can get help with paying my taxes
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
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Turbo Tax

Customer service issue
Reported by GetHuman761185
Jun 7th, 2018 - 18d ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
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GetHuman761185 started working on this issue
Jun 7th 9:01pm