I paid a tax preparer to do my taxes she did my taxes using your software however Iris...

GetHuman759593's customer service issue with Turbo Tax from June 2018

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Help with my Turbo Tax issue
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The issue and preferred resolution, in GetHuman759593's own words:
I paid a tax preparer to do my taxes she did my taxes using your software however Iris says they never received my tax information trying to get the information from my tax preparer She sends me a flat file that I cannot open on my computer my question is if I buy your software will I be able to open up this file in print it why can file my taxes
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
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Turbo Tax

Customer service issue
Reported by GetHuman759593
Jun 7th, 2018 - 2 mons ago
I have an issue with Turbo Tax too
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Seen by 6 customers so far
Similar issue to 673 others
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Timeline
GetHuman759593 started working on this issue
Jun 7th 2:19pm