I filed my daughter’s taxes, I thought state went through but apparently it didn’t and...
GetHuman-jamtmm's customer service issue with Turbo Tax from June 2018
Help with my Turbo Tax issue
First: share to improve GetHuman-jamtmm's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jamtmm's next move: talk to Turbo Tax when they open (we'll send a reminder).
Turbo Tax's call center is closed now. We will text or email GetHuman-jamtmm when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-jamtmm can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-jamtmm may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-jamtmm's own words
I filed my daughter’s taxes, I thought state went through but apparently it didn’t and I just realized it. How do I go about filing state only without having to pay the turbo tax fee again? *Thank you! *Tina
GetHuman-jamtmm did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman-jamtmm fixed the problem
We are waiting for GetHuman-jamtmm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.