You received my refund from the IRS on may **th and I have not got it

GetHuman752567's customer service issue with Turbo Tax from June 2018

Help with my Turbo Tax issue
Tip from another customer
If you are looking for your refund from the IRS be sure you use the “Where’s my Refund?” link to locate it. If you filed correctly you should see updates regularly within the 21 day period. If you have not waited 21 days since you filed please try and be patient. If it is after 21 days you should call the IRS.
The problem I ran into: You received my refund from the IRS on may **th and I have not got it
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
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Turbo Tax

Customer service issue
Reported by GetHuman752567
Jun 5th, 2018 - 2 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 4 customers so far
Similar issue to 513 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman752567 started working on this issue
Jun 5th 4:37pm
GetHuman752567 indicated the issue is not fixed yet.
Jun 12th 3:04pm