Filed jointly on Turbo Tax Premier ****. Now, when checking for the refund status, it w...

GetHuman-corleyfa's customer service issue with Turbo Tax from June 2018

Help with my Turbo Tax issue
The issue in GetHuman-corleyfa's own words
Filed jointly on Turbo Tax Premier ****. Now, when checking for the refund status, it ways that we never e-filed. We completed in February ****. We have never had a problem with TURBO Tax.
GetHuman-corleyfa did not yet indicate what Turbo Tax should do to make this right.
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Turbo Tax

Customer service issue
Reported by GetHuman-corleyfa
Jun 5th, 2018 - 4 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 16 customers so far
Similar issue to 314 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-corleyfa started working on this issue
Jun 5th 12:43am
GetHuman-corleyfa indicated the issue is not fixed yet.
Jun 5th 3:07pm
GetHuman-corleyfa indicated the issue is not fixed yet.
Jun 5th 3:08pm