I received a CP**** letter and I'm trying to download the amendment software to see wha...

GetHuman-juscza's customer service issue with Turbo Tax from June 2018

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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The issue and preferred resolution, in GetHuman-juscza's own words:
I received a CP**** letter and I'm trying to download the amendment software to see what was inputted for **** and make my amendments, but it will not download*open. It just runs go *%...*%...***%....ready to download and then nothing.
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
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Turbo Tax

Customer service issue
Reported by GetHuman-juscza
Jun 1st, 2018 - 3 mons ago
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GetHuman-juscza started working on this issue
Jun 1st 10:20pm