I keep getting an automated service for a resolve that can't be fixed via automation no...

GetHuman735143's customer service issue with Turbo Tax from May 2018

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The issue in GetHuman735143's own words
I keep getting an automated service for a resolve that can't be fixed via automation nor website and need to speak to a human. Because I received a card confirmation text and spoke with the internal revenue service and they haven't received my taxes. Yet the woman I spoke with on Saturday via call from * on the back of card stated she did she something on my acct. But could not release it with a track * from IRS. So how is it I am supposed to have a track number when our government hasn't even got my taxes filed yet?? I think that I'm due in full if not more for this negligence. If not resolved. I am going to have to be forced to contact the IRS and BBB which I don't wanna have to due but I'm tired of being bounced around from number to number to never get results

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Turbo Tax

Customer service issue
Reported by GetHuman735143
May 31st, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 500 others
0 customers following this

Timeline

GetHuman735143 started working on this issue
May 31st, 2018 4:13pm