GetHuman-cgnicke's customer service issue with Turbo Tax from May 2018
Help with my Turbo Tax issue
The issue in GetHuman-cgnicke's own words
The Green dot refund card closed my account and I didn't get my refund. There's no way to speak to a live person on phone number they have. There is also no email address for Green dot. *I filed a BBB complaint today against both of you.*They didn't send me a paper check & it's been * weeks since they closed my account.*This is ridiculous that you've had my refund money for * months AND I STILL CAN'T GET IT.
Getting me my **** tax refund ASAP. Send me a paper check. Get this resolved since I was issued the refund * months ago. Still haven't received it!
I've been a customer for * years.
I filed complaint with BBB on ****
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