It still isn't fixed or addressed by turbo

GetHuman-cgnicke's customer service issue with Turbo Tax from May 2018

Help with my Turbo Tax issue
The issue in GetHuman-cgnicke's own words
The Green dot refund card closed my account and I didn't get my refund. There's no way to speak to a live person on phone number they have. There is also no email address for Green dot. *I filed a BBB complaint today against both of you.*They didn't send me a paper check & it's been * weeks since they closed my account.*This is ridiculous that you've had my refund money for * months AND I STILL CAN'T GET IT.
Getting me my **** tax refund ASAP. Send me a paper check. Get this resolved since I was issued the refund * months ago. Still haven't received it!
I've been a customer for * years.
I filed complaint with BBB on ****
I have an issue with Turbo Tax too
How GetHuman-cgnicke fixed the problem
We are waiting for GetHuman-cgnicke to fix the problem and share the solution with the rest of us customers.
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Turbo Tax

Customer service issue
Reported by GetHuman-cgnicke
May 21st, 2018 - 6 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 42 customers so far
Similar issue to 75 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-cgnicke started working on this issue
May 21st 8:48pm
GetHuman-cgnicke indicated the issue is not fixed yet.
May 21st 10:12pm
GetHuman-cgnicke indicated the issue is not fixed yet.
May 21st 10:21pm
GetHuman-cgnicke indicated the issue is not fixed yet.
May 21st 10:22pm
GetHuman-cgnicke indicated the issue is not fixed yet.
May 24th 11:45pm
GetHuman-cgnicke indicated the issue is not fixed yet.
May 25th 12:40am
GetHuman-cgnicke indicated the issue is not fixed yet.
May 25th 12:54am
GetHuman-cgnicke indicated the issue is not fixed yet.
May 25th 12:58am
GetHuman-cgnicke indicated the issue is not fixed yet.
May 25th 1:25am
GetHuman-cgnicke indicated the issue is not fixed yet.
May 25th 1:47am
GetHuman-cgnicke indicated the issue is not fixed yet.
May 25th 3:16am
GetHuman-cgnicke indicated the issue is not fixed yet.
May 25th 8:34pm
GetHuman-cgnicke indicated the issue is not fixed yet.
May 25th 10:34pm
GetHuman-cgnicke indicated the issue is not fixed yet.
May 26th 2:09am
GetHuman-cgnicke indicated the issue is not fixed yet.
May 28th 8:16pm
GetHuman-cgnicke indicated the issue is not fixed yet.
May 28th 8:25pm
GetHuman-cgnicke indicated the issue is not fixed yet.
May 28th 9:40pm
GetHuman-cgnicke indicated the issue is not fixed yet.
May 28th 9:40pm
GetHuman-cgnicke indicated the issue is not fixed yet.
May 30th 12:39pm
GetHuman-cgnicke indicated the issue is not fixed yet.
May 31st 2:07am
GetHuman-cgnicke indicated the issue is not fixed yet.
Jun 1st 5:44am
GetHuman-cgnicke indicated the issue is not fixed yet.
Jun 1st 1:33pm
GetHuman-cgnicke indicated the issue is not fixed yet.
Jun 2nd 5:47am