I paid my state of Illinois tax over the phone but it continues to reject it on turbo t...

GetHuman674601's customer service issue with Turbo Tax from May 2018

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The issue in GetHuman674601's own words
I paid my state of Illinois tax over the phone but it continues to reject it on turbo tax and It’s preventing me from getting my tax return check. Can someone help please.
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Turbo Tax

Customer service issue
Reported by GetHuman674601
May 11th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
Similar issue to 487 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman674601 started working on this issue
May 11th 5:38am