I filed on *-**-**, got a confirmation email funds would be deposited on *-**-**, yet I...

GetHuman663693's customer service issue with Turbo Tax from May 2018

Help with my Turbo Tax issue
The issue in GetHuman663693's own words
I filed on *-**-**, got a confirmation email funds would be deposited on *-**-**, yet I never received funds into my checking account. I chose the direct deposit option and provided info. I call the IRS already and they suggest I contact you. Ide like to know what has happened and where the error is so it can be resolved an I recieve my funds. I would like to speak with someone and get information before I put a trace on the return.
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Turbo Tax

Customer service issue
Reported by GetHuman663693
May 7th, 2018 - a yr ago
I have an issue with Turbo Tax too
Not resolved
Seen by 7 customers so far
Similar issue to 630 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman663693 started working on this issue
May 7th, 2018 5:34pm
GetHuman663693 indicated the issue is not fixed yet.
May 10th, 2018 7:07pm