The amount I owe turbo tax was deducted from my tax return. Now I’m getting emails sayi...

GetHuman648417's customer service issue with Turbo Tax from May 2018

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The issue in GetHuman648417's own words
The amount I owe turbo tax was deducted from my tax return. Now I’m getting emails saying I still owe money for turbo tax services.
GetHuman648417 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
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Turbo Tax

Customer service issue
Reported by GetHuman648417
May 2nd, 2018 - 7 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 17342 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman648417 started working on this issue
May 2nd 2:06am