I file my taxes * weeks ago I have problem *Because I used my old tax ID number *I just...

GetHuman641635's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman641635's own words
I file my taxes * weeks ago I have problem *Because I used my old tax ID number *I just get new one this year *And I forgot about it *So *I haven’t received any emails from you or the IRS *So please can you help me to fix *I wanna know what is happening
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Turbo Tax

Customer service issue
Reported by GetHuman641635
Apr 30th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
Similar issue to 13842 others
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GetHuman641635 started working on this issue
Apr 30th 2:24pm