Waiting too long for my return. Opted for the visa card. They are incompetent. Foreign...

GetHuman638309's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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The issue and preferred resolution, in GetHuman638309's own words:
Waiting too long for my return. Opted for the visa card. They are incompetent. Foreign speakers that I cannot understand. Plus- had several bogus numbers for your service. Wth? I was forced to pay more for the "deluxe" treatment & it's been anything but deluxe. Please help me soon. I'm so frustrated & feeling bamboozled. Thank you & I'd like to talk soon.
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
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Missing the Turbo Tax issued Visa Card with my tax return on it.Tax return was returned to turbo taxIt's taking too long - Check my tax return - I need the money
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Turbo Tax

Customer service issue
Reported by GetHuman638309
Apr 28th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 11164 others
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Timeline
GetHuman638309 started working on this issue
Apr 28th 8:38pm