I used Turbo Tax to do my sons taxes back in Feb. We submitted them to both STATE and...

GetHuman-d_bowdis's Where is my refund? issue with TurboTax from April 2018

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Top Tip from another customer
If you are looking for your refund from the IRS be sure you use the “Where’s my Refund?” link to locate it. If you filed correctly you should see updates regularly within the 21 day period. If you have not waited 21 days since you filed please try and be patient. If it is after 21 days you should call the IRS.
The issue in GetHuman-d_bowdis's own words
I used Turbo Tax to do my sons taxes back in Feb. We submitted them to both STATE and FEDERAL. He received his State within * days, however, he has not received his Federal saying it was still being processes. They accepted his return back in February. At the end of Feb. he received a letter saying it was being reviewed and it would be processed within * weeks. Six weeks would have been today, he called yesterday and nothing has been done. All he was told was that they would send a memo to the department and that it will probably take another * weeks. Why? We have never had a problem and if there was a problem with filing why did they accepted and why did the State process it right away.

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TurboTax

Where is my refund? issue
Reported by GetHuman-d_bowdis
Apr 28th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 670 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password

Timeline

GetHuman-d_bowdis started working on this issue
Apr 28th, 2018 8:11pm
GetHuman-d_bowdis indicated the issue is not fixed yet.
Apr 28th, 2018 9:12pm