Both of my federal and state filing have been rejected. I used a different credit card...
GetHuman636265's customer service issue with Turbo Tax from April 2018
Help with my Turbo Tax issue
First: share to improve GetHuman636265's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman636265 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman636265's next move: have a Turbo Tax rep call.
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman636265's own words
Both of my federal and state filing have been rejected. I used a different credit card and it says it went through, but I checked my bank account and email and it says rejected. I’m not sure why it won’t process.
GetHuman636265 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman636265 fixed the problem
We are waiting for GetHuman636265 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.